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DreamVia is a dream journal: you write down the dreams you remember, and over time the app builds your dream map. Your dreams, tags, mood entries and symbols are stored on your device, in the app’s local database. No account is required; you can link one to carry your subscription across your devices.
Contact melberlabs@gmail.com We normally reply within 2 business days. If you are reporting a problem, include your phone model, iOS version and the app version (shown at the bottom of the Profile screen) and we can help much faster.Frequently asked questions
How do I back up my data or move it to a new phone?
Because your dreams live only on that phone, the backup is yours to make:
- Open the Profile tab in the app.
- Under Data, tap “Export my data (JSON)”.
- Save the single file it creates to Files or iCloud Drive, or email it to yourself.
On the new phone, use “Restore from backup (JSON)” in the same section and pick that file. Your current dreams are kept; only the missing ones are added.
How do I cancel my subscription?
Premium is billed to your App Store account, so cancellation happens through Apple:
- Open Settings on your iPhone and tap your name at the top.
- Subscriptions → DreamVia.
- Tap Cancel Subscription.
Profile → Manage subscription in the app opens the same screen. After cancelling, premium features stay available until the end of the period you have paid for. Refunds are handled by Apple under App Store rules.
How do I delete my account and my data?
To erase your dreams: Profile → Data → “Delete all my data”, then confirm. This permanently erases every dream, symbol and setting on the device.
To delete your account: Profile → Account → “Delete my account”. This deletes your account record and its data on our server; if you linked with Apple, the connection on Apple’s side is revoked as well. It does not cancel your subscription.
Both cannot be undone — export a backup first if you want to keep anything. More detail: Account and data deletion.
How long does an AI interpretation take, and how many do I get?
An interpretation comes back within a few seconds. The free tier includes a limited number of AI interpretations per month, and the allowance resets at the start of each month; the Profile screen shows how many you have left. Premium gives you more readings each month, within a monthly fair-use limit.
The reading doesn’t arrive.
That means our server could not be reached — usually there is no internet connection, or the service is temporarily down. The app then produces no reading and tells you so on screen; in that case no data leaves your phone. Ask for the reading again once you are back online.
Can anyone else see my dreams?
Your dreams stay on your device and leave it only when you ask for an AI reading or a Premium analysis. When you do, the text it needs goes to our server and from there to Google’s Gemini API. The details and retention rules are in the Privacy Policy. If you share your phone with someone, turn on Profile → Security → App lock to require Face ID / Touch ID.
What happens if I delete the app?
Uninstalling removes the local database, and we hold no copy of your dreams. Always export a backup before you delete it.
Still stuck?
If none of the above helped, write to melberlabs@gmail.com with a short description of what you were doing and what happened, and we will get back to you.